🛡 Safe and Responsible Betting

Responsible Gaming at 89bbd — Your Safety is Our Priority

Enjoy entertainment within your limits. 89bbd believes that building healthy gaming habits ensures the best experience for every player.

Our Commitment

Gaming is for Entertainment — Not for Stress

Online casino and betting can be a thrilling form of entertainment, but it is not the same for everyone. 89bbd is committed to responsible gaming — because the happiness and wellbeing of every player on our platform matters most to us.

We believe that with the right tools and awareness, betting can always be an enjoyable experience. On this page you will find out how to set deposit limits, apply for self-exclusion, take time-outs, and get help from our support team when needed.

Remember: responsible gaming means playing only with money you can afford to lose — never by borrowing or spending your savings. 89bbd is for players aged 21 and above only — access by children and teenagers is strictly prohibited.

Is gambling becoming a problem for you?

  • Are you placing more bets to try to recover lost money?
  • Are you prioritising betting over family or work?
  • Are you borrowing or taking loans to bet?
  • Do you feel like you cannot stop playing?
  • Are you lying or keeping secrets about your betting?

If the answer to any of these is yes, contact our live chat support right now or take a break.

Protection Tools

Six Powerful Protection Tools at Your Disposal

89bbd gives you full control over your own gaming — directly from your account.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, increasing the limit takes at least 24 hours to come into effect, but reducing it takes effect immediately. This is the most effective barrier against going beyond your budget.

Loss Limit

Set a maximum amount you can lose within a given period. Once you reach the limit, your session will be closed automatically, so you do not suffer greater losses in a moment of impulse.

Session Time Limit

Set a maximum duration for each gaming session. When the timer ends, the system will remind you to take a break. This is highly effective at avoiding poor decisions caused by fatigue from long play sessions.

Time-Out (Break)

Temporarily suspend your account for anywhere between 24 hours and 30 days. During this period you will not be able to log in or place any bets. Use this feature whenever you need to step back for a while.

Self-Exclusion

Close your account for anywhere from 3 months to permanently. No promotional communications will be sent while self-exclusion is active. This is the strongest protection measure available and can be applied at any time.

Reality Check

Receive pop-up notifications at regular intervals telling you how long you have been playing and the total amount you have won or lost. This transparency helps you make informed decisions.

Step by Step

How to Set Your Limits

Activate any protection tool on your account in just a few steps.

01

Log In

Log in to your 89bbd account and open the profile menu.

02

Open Settings

Go to the "Responsible Gaming" tab.

03

Choose a Tool

Deposit limit, loss limit, time-out, or self-exclusion — whichever you need.

04

Confirm

Enter the amount or time period and save — the limit takes effect immediately.

If you have any trouble, contact our 24/7 live chat support — help is available in Bengali.

Age and Protection

21+ Age Verification and Minor Protection

For Adults Only

89bbd provides services to players aged 21 and above only. Age verification is mandatory at registration. If any user conceals their age using false information, their account and deposited funds may be forfeited.

If you have children or teenagers in your household, use parental control software on your device and keep your login details secure. 89bbd never provides betting services to minors.

How Does Self-Exclusion Work?

Self-exclusion means you are voluntarily restricting yourself from your account for a set period or permanently. During this time:

  • No login will be possible
  • No deposits or bets can be placed
  • You will not receive any promotional emails or messages
  • Your existing balance can be withdrawn
  • After the period ends, you will need support's help to reactivate
Stay Aware

Warning Signs of Problem Gambling

If you notice any of the following signs in yourself or someone you know, seek help without delay.

  • Skipping sleep, meals, or work because of betting
  • Placing bet after bet trying to 'recover' lost money
  • Hiding your betting from family
  • Feeling anxious or restless when you cannot keep away from betting
  • Taking loans or selling valuables to fund betting
  • Lying or keeping secrets about betting
  • No longer finding enjoyment in other activities
Healthy Habits

Seven Tips for Playing Safely

  • Set a budget before you play and stick to it
  • Play for entertainment — do not treat it as a source of income
  • Do not try to 'win back' money you have lost
  • Do not bet while under the influence of alcohol or when you are tired
  • Take regular breaks and use the session time limit
  • Spend time with family and friends
  • If you have a problem, ask for help without shame
Get Help

We Are Always Here for You

For any questions or concerns about responsible gaming, the 89bbd support team is available 24/7 in Bengali.

Live Chat Support

Live chat support is available 24/7 in Bengali. Share your self-exclusion request, limit changes, or any concerns — our trained team will assist you confidentially.

Email Support

To seek help confidentially, email [email protected] — we will respond as quickly as possible and provide the best assistance suited to your situation.

Support from Family and Friends

If someone you know is struggling, you can also contact us on their behalf. A single supportive conversation can sometimes make a big difference.

FREQUENTLY ASKED QUESTIONS

FAQ on Responsible Gaming

Yes, reducing a deposit limit takes effect immediately. However, if you apply to increase your limit, it will take at least 24 hours to come into effect. This delay is intentional — to prevent decisions made in the heat of the moment.

Once a fixed-period self-exclusion expires, you will need to contact the support team and request reactivation. For permanent self-exclusion, the account cannot be reopened. For any questions, email [email protected].

No. 89bbd is for players aged 21 and above only. Age verification is mandatory at registration, and any account found to belong to an underage user will be closed immediately. Keep your login details private to protect children and teenagers in your household.

Your account balance remains fully secure during a time-out or self-exclusion. You can still withdraw your existing balance, but no new deposits or bets will be possible. Contact support to arrange a withdrawal.

You can set the reality check interval yourself — every 15 minutes, 30 minutes, 1 hour, or 2 hours. Each pop-up will show you the total time spent in the session and your results, and you can choose to stop playing right there.

As a first step, apply for self-exclusion and contact 89bbd live chat or email [email protected]. Our support team will assist you confidentially and advise on next steps. Talk to a family member or trusted friend as well — acknowledging a problem is the most courageous step you can take.

Enjoy Entertainment — Responsibly

Cricket betting, slots, or live casino at 89bbd — enjoy it all at your own pace and within your limits.